John Hay is an internationally recognised maintenance strategist, author, and trainer with more than 30 years of hands-on and consulting experience across manufacturing, oil & gas, utilities, and heavy industries. He has helped organisations across Europe, the Middle East, and Asia establish world-class maintenance and reliability frameworks that reduce downtime, strengthen workforce capability.
John has trained and advised maintenance and reliability teams across the world, with clients including: Shell Global • Saudi Aramco • TotalEnergies • ADNOC (Abu Dhabi National Oil Company) • SABIC (Saudi Basic Industries Corporation) • Marathon Oil • Chevron • DONG Energy • Petroleum Development Oman (PDO) • DEWA (Dubai Electricity & Water Authority)
Key Achievements
- Led TPM and Reliability Excellence initiatives achieving measurable reductions in maintenance costs and unplanned downtime across major industrial facilities.
- Designed and delivered advanced TPM capability programmes integrating maintenance, production, and engineering functions to build a unified reliability culture.
- Supported asset-intensive organisations in benchmarking, gap analysis, and OEE improvement strategies aligned with international performance standards.
- Delivered consulting and training engagements for over 100 plants globally, focusing on practical implementation and workforce alignment
Awards & Recognition
- Recognised thought leader in Total Productive Maintenance (TPM) and Cost Optimisation methodologies.
- Known for translating technical TPM concepts into step-by-step frameworks that yield quantifiable results.
- Invited speaker and workshop leader at global maintenance and reliability summits.
What Clients Say About John Hay
“John’s approach combines theory with deep practical insight — his workshops deliver real-world improvements we could measure within weeks.” — Maintenance Excellence Manager, Oil & Gas Sector
“A rare balance of technical mastery and people engagement — our maintenance team came out motivated and aligned.” — Reliability Director, Industries Group
“John bridges the technical with the cultural. His sessions built a sense of ownership in our operators and engineers that no other programme had achieved.” — Operations Excellence Leader, Global Cement Producer
“Brilliant delivery — data-driven yet easy to follow. Our reliability metrics are stronger, and the team now speaks a common TPM language.” — Head of Maintenance & Reliability, Petrochemical Company