AGRC Certificate in KYC and CDD

Course Overview

The AGRC Certificate in KYC and CDD equips professionals with the knowledge and practical skills required to perform effective Know Your Customer (KYC) and Customer Due Diligence (CDD) procedures. Designed for compliance officers, AML managers, back-office staff, and professionals in client onboarding, this self-paced online course helps you mitigate financial crime risks and ensure your organisation adheres to global regulatory standards.

This comprehensive programme covers the key principles and practical application of KYC and CDD, including: Understanding client risk profiles and regulatory expectations, Implementing robust AML and CFT (Counter-Terrorist Financing) controls, Applying international frameworks such as the FATF Recommendations, and Aligning your processes with guidance from the Financial Conduct Authority (FCA). Additionally, participants will learn how to evaluate client information, identify suspicious activity, and support effective internal control systems. Real-world examples, case studies, and structured exercises help ensure practical understanding.

A key concern and significant risk for financial institutions remain the possibility of unknowingly becoming complicit in money laundering actions, where illegitimate money is moved into legitimate institutions.

In order to mitigate such risk, FIs have strengthened their internal control systems by increasingly making use of Know Your Customer (KYC) and Customer Due Diligence (CDD) requirements, as part of their anti-money laundering (AML) strategies.

Course Methodology

This masterclass is designed to be practical, learner-friendly, and hands-on, ensuring participants not only understand TPM concepts but can immediately apply them to real maintenance challenges. Every module combines theory with practice through interactive exercises, simulations, and guided implementation steps.

Learning is built on the principle: “If I listen, I forget. If I see, I remember. If I do, I understand. If I teach, I learn.”

The methodology includes:

Pre-course questionnaire to align the content with each participant’s plant priorities
Instructor-led presentations linking TPM principles with measurable business outcomes
Real-world case studies, audio-visual examples, and technical process learning
Interactive games, calculations, and group exercises that reinforce core concepts
Peer discussions to help sustain TPM, foster teamwork, and embed continuous improvement